At United Group, we are committed to delivering high-quality construction chemicals, adhesives, and paints efficiently and securely. This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of our products.
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment confirmation.
Orders placed after 3:00 PM IST will be processed on the next business day.
In case of high order volume, processing may take slightly longer, and we will notify you accordingly.
Domestic Shipping (India): Shipping costs vary based on the weight, size, and delivery location. Charges will be calculated at checkout.
International Shipping: Available for select locations. Additional customs duties and taxes may apply, which must be paid by the recipient.
Free shipping may be available for bulk orders or promotional events.
Metropolitan Cities: 3-5 business days
Non-Metro Cities & Rural Areas: 5-10 business days
International Orders: 7-21 business days (depending on customs clearance and logistics)
Please note: Delivery times may be affected by unforeseen circumstances such as extreme weather conditions, transportation delays, or regional restrictions.
Once your order is shipped, you will receive a tracking ID via email/SMS.
You can track your order status on our website using the tracking number provided.
We work with trusted logistics providers such as Delhivery, Blue Dart, FedEx, DTDC, and India Post to ensure safe and timely deliveries.
If your order arrives damaged, please contact us within 48 hours of delivery with images of the damaged product and packaging.
If your package is lost in transit, we will assist in tracking it or issue a replacement/refund as per our policy.
We do not ship hazardous or restricted items as per government regulations.
Some remote locations may have extended delivery times due to limited courier service availability.
Orders may be subject to verification before dispatch to prevent fraudulent transactions.
For any shipping-related queries, feel free to reach out:
📞 Call Us: +91-8587895553
📧 Email: info@unitedmortarindustries.com
📍 Address: M-146, Guru Harkishan Nagar, Paschim Vihar, Delhi - 110063, India
We appreciate your trust in United Group and strive to deliver your orders on time, every time! 🚚💨
