At United Group, we are committed to providing high-quality construction chemicals, paints, adhesives, and other related products. If you are not satisfied with your purchase, we are here to assist you with our return and refund policy.
You may request a return under the following conditions:
The product is damaged, defective, or incorrect upon delivery.
The product remains unused, unopened, and in its original packaging.
The return request is made within [X] days of delivery.
Certain products are not eligible for return, including:
Opened or used products.
Custom or special-order products.
Products damaged due to improper handling or installation.
To initiate a return, please follow these steps:
Contact Us: Email us at info@unitedmortarindustries.com or call +91 8587895553 with your order details.
Verification: Our support team will assess your request and provide return instructions.
Return Shipping: The customer is responsible for return shipping charges unless the product was damaged or incorrect.
Inspection & Approval: Upon receiving the returned product, we will inspect it and notify you about the approval or rejection of your refund.
Approved refunds will be processed within [X] business days via the original payment method.
If the refund is delayed, please check with your bank before contacting us.
Shipping and handling charges are non-refundable.
Exchanges are only available for defective or damaged products.
Contact our support team to request a replacement.
Orders can be canceled before shipment for a full refund.
If the order has been shipped, it will be treated as a return request.
For any return or refund-related queries, feel free to reach out:
📞 Call Us: +91 8587895553
📧 Email: info@unitedmortarindustries.com
📍 Address: M-146, Guru Harkishan Nagar, Paschim Vihar, Delhi - 110063, India
